The MBTA is the heart of Boston’s urban transportation system. Last year’s record-breaking snowfall pushed the MBTA beyond its limits, causing delays and posing numerous schedule challenges for its riders. APN spoke to Lenard Diggins from the MBTA Rider Oversight Committee about the fare increases and service improvements riders can expect in the future.

To see the extended version of this segment, visit news.acmi.tv/segments/mbta-roc-len-diggins-extended/